What Has Changed

  • Students will receive information earlier about the cost of each term. This information will seek to reduce confusion, add transparency about how much students will owe and support more effective budget strategies and planning for students. 

  • Expanded approaches to payment plans to grant students more time to pay their bills and receive assistance to get to a $0 balance owed to the university before the next term begins. 

  • New payment plans will become available in August 2023 for fall term.  

  • The new account balance threshold allowed for students to register will decrease from $2,200 to $500 and be limited to current term charges. NOTE: If you are on an OSU payment plan and current on your payments, you won't be subject to a financial registration hold.   

  • OSU has staff to talk to those who might need assistance navigating this change. Additionally, resource guidance is available. Details are found below.  

  • This change will go into effect in November for Winter 2024 registration.  

  • The goal of this threshold and support program is to seek to prevent students from building up too much debt.  

  • In June 2023, the Center for Advancement of Financial Education (CAFE) is expanding staff and services. Students can meet one-on-one to discuss the costs of attending college, budgeting, and accessing resources on campus and beyond. 

  • The Office of Student Accounts will have additional support staff to help students navigate their payment options when they call, email, or come to the office with questions. 

  • Beginning in Fall 2023, students will have access to an online financial literacy education program. Support for new students will be integrated into pre-arrival new student communications, orientation programs and START. 

How To Remain Eligible to Register

In addition to maintaining Satisfactory Academic Standing and continual enrollment (undergraduate, post baccalaureate and non-degree students absent for no more than four terms, not including summer) students must have a balance of $500 or below at time of registration or be enrolled in a payment plan. The benefit of an OSU payment plan is your balance will be paid in full before the upcoming term begins.

How To Maintain an Account Balance at or Below $500

Step 1: Review your charges and your incoming payments which may include financial aid, scholarships, or other resources

  • If your balance will not be paid in full or at or below $500 by the due date proceed to step 2

Step 2: Please view your payment plan options at mybill.oregonstate.edu. If you need assistance, please call Student Account Services at 541-737-3775

  • If you are not financially able to set up a payment plan that will ensure your balance is paid off completely by the upcoming term,  or resolve your unpaid balance, please connect with the other resources listed in step 3

Step 3: Review the services and resources outlined on this page to explore other options

If you are still not able to acquire the necessary funds to pay the balance or meet the requirements for an approved OSU payment plan by the due date, you will not be eligible to register for the next term. 

Get Ahead of It
  • Book an appointment with CAFE to discuss your costs and available resources. 
  • Submit a FAFSA/ORSAA application to see what you are eligible to receive. You don't have to accept the offer, but it helps to know your options.
  • Connect with a Financial Aid advisor to learn about your aid options 
  • Review the Academic Calendar and review important dates and connect with resources early.
  • Check out the Basic Needs Center on the Corvallis campus or contact the OSU-Cascades student wellness coordinator, and talk with student Peer Navigators about strategies for living on a budget. You can also learn about campus and community resources that many students use to thrive at OSU.   
  • Review the campus resources below for your individual needs

Connect With Campus Resources

   Support Resources

   Support Beyond the Numbers

  • Oregon State Health and Well-Being
    • Provides Information on mental health, physical health, student equity, and more.
    • Review the individual resource links for availability for your campus. 
  • Basic Needs Center
    • Provides one-on-one support for food, housing, laundry, textbook lending, and more.
    • Serves all OSU students
  • ASCC Food Pantry
    • Provides free food pantry bags and safer living kits
    • Serves Cascades campus students
  • Anytime Anywhere 
    • Provides 24/7 phone access with a licensed mental health counselor.
    • Serves Corvallis campus and Oregon Ecampus students who opted into the Health Fee
  • OSU-Cascades Counseling Clinic
    • Serves Cascades campus students
  • OSU-Cascades Health and Wellness Resources
    • View the wide range of wellness resources ranging from emotional health, financial health, physical health, and more.
    • Serves Cascades campus students

Frequently Asked Questions

While we have always had an account balance threshold for registration, we want to ensure students do not continue to carry unmanageable balances and then find themselves unable to register for future terms. This can result in the student leaving Oregon State before they earn a degree or credential.

As long as your account balance from the current term is at or below the $500 limit by the time registration begins OR you are on an OSU payment plan. However, there are deadlines for registration so you will need to address the balance before it is too late to register. Check the Academic Calendar for important registration deadlines. 

The $500 balance threshold is for all charges at all OSU campuses combined.

Your current term balance must be at or below $500 at time of registration or you are enrolled in an OSU payment plan, You can view payment plan options at my.bill.oregonstate.edu

If you are on an OSU payment plan, your balance will be paid in full before the upcoming term begins and registration will not be restricted. 

All OSU charges are included in the cost of attendance, contribute to the account balance, and affect a student's ability to continue to register for courses. 

Your current term account balance can be at $500 or below. For students on OSU payment plans, the current term charges must be paid in full by the time the upcoming term begins and do not have to meet a specific balance requirement at time of registration. 

If you are on an OSU payment plan, your balance will be paid in full before the upcoming term begins and registration will not be restricted.

Yes, the Financial Aid office is open in-person throughout the year, 1:00 to 4:00 p.m., including summers. They have advisors in the office to answer questions and walk students through their aid. Students can schedule in-person or zoom appointments outside of that time, come in-person from 1:00 to 4:00 p.m., or contact the office by email [email protected] or phone.

Every student's situation is unique so we recommend contacting Student Accounts to discuss options at [email protected] or call them at 541-737-3775.

The holds are placed on Saturday before priority registration opens. A week before that, students are sent an email alert that they might be subject to a hold. It includes how much they need to pay and the due date to make the payment to avoid a registration hold.

If financial aid goes on after the hold is place or there are multiple forms of payment, it may need to be removed manually. Please contact Student Accounts if you need support at [email protected] or call us at 541-737-3775

If you are paying online, once the registration hold amount has been satisfied, the hold will be removed shortly after. Partial payments will not update the hold amount, but once the full hold amount is met, the system will remove the hold.

If payment is made by mail or wire transfer, the hold will not be removed until the payment has been applied to the account.

The Center for Advancing Financial Education (CAFE) focuses on financial literacy. All staff and peer mentors will have significant training in financial literacy and in assisting with non-financial aid questions, such as referrals to the Basic Needs Center, signing up for SNAP, etc. Students have the option of choosing a CAFE staff member or peer mentor when setting up a one-on-one appointment.

Yes, the account threshold for registration holds applies to all students attending OSU. 

Financial regulations requires that all federal financial aid overpayments are refunded and we also follow that as a general practice for all overpayments.

Yes, OSU payment plans are available during the summer but due to the many parts of term, they will require a different structure of those OSU payment plans.

Currently, if you have completed everything you need to be eligible for your financial aid, it will show up as authorized aid and will be calculated into your payment plan now and going forward. The Office of Financial Aid, as of the 23-24 year, will disburse 10 days before the fall term begins and then continue to disburse aid throughout the term as students register for classes and complete loan paperwork.

Equity is kept in the forefront of the analysis of our work on this change. The Controllers Office, Financial Aid Office, and CAFE will continue to pull data and review what the trends are and we are committed to mitigating disproportionate impacts on vulnerable student populations. 

Work with your student to discuss the charges, budgeting, and encourage them to seek out resources. The Center for Advancing Financial Education (CAFE) is also available for families and there is helpful information for parents regarding their student's bills as well as guidance on FERPA.

Have more questions about your student account?

Review the Student Finance FAQs to learn about billing statements, financial aid refunds, emergency loans, holds, and more!

Want to learn more about the initiative? 

Review the Goals of the initiative, What informed this change, Executive Committee & Workgroup members, and campus presentation.