On March 18, 2020, Provost Feser sent a message to the university community detailing the university's plan to implement remote teaching for all of Spring 2020. We provide information below on how these directives will affect Office of the Registrar processes. For more information on remote learning, please visit the Keep Learning site. For more information on remote teaching, please visit the Keep Teaching site. 

*Please note that this page will be updated as changes occur. Check this and the COVID-19 FAQ page frequently for any updates to your questions.*

FAQs for Students

FAQs for Advisors

 

FAQs for Students

What is remote teaching delivery?

Updated March 11, 2020

Remote teaching delivery is when a faculty member facilitates the delivery of their in-person course instruction from a different location by using tools such as Canvas and Zoom. A faculty guide to remote teaching delivery is available on the Keep Teaching website. Additionally, there will be online and telephone resources readily available to help students navigate all aspect of online delivery, including Zoom, on the Keep Learning website . Remote teaching delivery is not the same as offering a course online though Ecampus.

As an OSU student, what should I be doing to participate in remote teaching delivery?

Updated March 13, 2020

Prepare to use Canvas, our learning management system, as well as Zoom, OSU’s web-conference tool. These tools are already available to all students and you likely have experience with them from previous classes. If you need assistance, please contact the Community Network Service Desk at 541-737-8787, or visit this support website.  

How do students submit various forms (e.g. Late Change of Registration, Change of Grading Basis) to the Office of the Registrar while on-campus activity is curtailed?

Updated March 16, 2020

The Office of the Registrar does not accept digital/electronic signatures. We are temporarily loosening our requirement for written signatures. In lieu of written signatures, current students can submit forms from their OSU email account to registrars@oregonstate.edu. Forms requiring an advisor’s signature should be sent from the student’s OSU email account to the advisor’s OSU email account. Approved forms can be sent from the advisor’s OSU email account to the Office of the Registrar. The Office of the Registrar will work to obtain additional required signatures as needed.

Will I still be able to call the Office of the Registrar if I have questions?

Updated March 16, 2020

We ask that questions be emailed. That will be the most effective way for our office to answer and we will follow-up with a phone call if needed. For inquiries on general office processes, petitions, and forms, please contact registrars@oregonstate.edu

I'm a student who has issues with my technology specifications and/or Internet access. What do I do?

Updated March 16, 2020

Please reach out to the IS Service Desk.

I'm supposed to participate in a study abroad or OSU GO program. What do I do?

Updated March 16, 2020

Please contact OSU Global Opportunities for more information. All non-essential OSU-related travel, including study abroad programs for spring, is suspended; summer is under consideration.

Will OSU tuition and fees for spring term be adjusted during the university’s transition to remote instruction?

Updated March 16, 2020

OSU’s provisions for remote delivery of teaching and education services for students during the COVID-19 outbreak are not the same as the educational services offered through Ecampus. While the “remote delivery” of instruction uses a similar platform and technology (video) as online instruction, remote delivery is a short-term and largely synchronous means of offering OSU’s 200 undergraduate degree programs and 100 graduate degree programs. There are significant added expenses associated with shifting to remote delivery of courses, especially on very short notice, as well as additional costs for necessary information technology. OSU’s current on-campus tuition and fee rates will not fully cover those expenses. At the same, we recognize that remote delivery does not offer the same student experience as in-class instruction, and we have received requests for tuition discounts.

While understanding the change in student experience, the rising costs facing the university are very real. Therefore, OSU does not anticipate decreasing spring term tuition and fees, nor will it increase them. Instead, the university will work with Oregon’s elected leaders and agencies to seek assistance to accommodate the increased costs of this temporary shift to remote delivery so that our current and future students are not unduly impacted.

Additionally, at the present time, we anticipate no major sustained changes in programs and services that are funded through student fees. While there will be a temporary reduction in some programs and services, the costs associated with these programs are largely personnel, and OSU remains committed to assuring our students are well-served and our employees remain employed as much as possible. Employees who are not serving in their normal capacities may be assigned to perform other duties within their units.

If all classes are delivered remotely, will this affect the international student visa status since a minimum of 12 credits on-campus are required?

Updated March 16, 2020

According to the U.S. government, the visa status for international students staying in the U.S. will not be affected during the COVID-19 outbreak. International students considering returning to their home country should consult the Office of International Services.

Will the shift to remote teaching impact my VA education benefits?

Updated March 13, 2020

We are working closely with federal officials related to students who receive VA education benefits and the method of course delivery. Details will be sent directly to students receiving VA education benefits as they become available.

With the cancellation of in-person START orientation, how do I get more information about using my VA education benefits at OSU?

Updated March 18, 2020

While we will no longer hold the in-person VA and Military Benefits session, you can review our website for information on getting started with these benefits at OSU. We are available for questions at veterans@oregonstate.edu. You should receive information directly from your college to arrange for advising and registration.

Are there any plans to change attendance expectations after spring break?

Updated March 13, 2020

Oregon State University will remain vigilant in monitoring COVID-19 developments. Any decisions about modifying teaching arrangements, class schedules or attendance expectations will be made in alignment with national and local health authority guidance.

Will class attendance leniency be offered to students who have compromised immune systems?

Updated March 13, 2020

Instructional staff will be asked to allow maximum leniency in any necessary in-person attendance for immuno-compromised students and students with serious non-infectious illness. Students are encouraged to contact their instructor and/or teaching assistant if they believe in-person attendance is problematic. The university will continue to use the COVID-19 Updates website to provide information and send emails to ensure that all faculty and graduate teaching assistants are aware of concerns for immune-compromised students and students with serious non-infectious illness.

When might class attendance leniency for all students be directed by the university?

Updated March 13, 2020

In the eventuality that the virus more directly impacts OSU, the university will use the COVID-19 website to provide information and send emails to ensure that all faculty, graduate teaching assistants and students are aware of changes that could affect face-to-face activities.

 

FAQs for Advisors

How will the Academic Standing Committee (ASC) and Academic Requirements Committee (ARC) meetings occur?

Updated March 16, 2020

We will continue to meet as committees, but will do so remotely using Zoom. These committees will send students call in information for these meetings.

Will I still be able to call the Office of the Registrar if I have questions?

Updated March 16, 2020

We ask that questions be emailed. That will be the most effective way for our office to answer and we will follow-up with a phone call if needed. For inquiries on general office processes, petitions, and forms, please contact registrars@oregonstate.edu

I'm asking my advisees to meet with me remotely. How do I ensure I maintain FERPA protections?

Updated March 16, 2020

We ask that you use the tools licensed for University use as much as possible. Zoom requires users to sign-in through authentication, which meets FERPA standards. If there are no reasonable ways for your advisee to use Zoom and you must do a phone appointment, please confirm the student's identity by asking 3 non-directory information questions you can ask based on the information available to you in MyDegrees. Examples:  What is a class you are registered for this term? What grade did you receive in XXX last term? What is your GPA? What is a course you transferred from XXXX College?

Due to social distancing recommendations, you may meet with an advisee who is in the presence of others. The student must use discretion regarding their privacy and meeting remotely. 

My advisee asked if their parent/partner/friend could listen to our Zoom/phone conversation. Is this allowed?

Updated March 16, 2020

You should confirm that the student has a Consent to Release Information form on file. If the student does not, please ask them to submit this form for future appointments. As a temporary solution, please ask the student to send, from their OSU email address only, an email stating, "I consent to allow [name of person] to join me for my advising appointment on [date] because [purpose for the person joining]." These are required elements under FERPA. This is a one-time, temporary solution and does not authorize future release; the student should submit the Consent to Release Information form.