On March 18, 2020, Provost Feser sent a message to the university community detailing the university's plan to implement remote teaching for all of Spring 2020. Summer 2020 will be offered through both remote and in-person classes. We provide information below on how these decisions will affect Office of the Registrar processes. For more information on remote learning, please visit the Keep Learning site. For more information on remote teaching, please visit the Keep Teaching site. For more information on OSU's Pledge to graduating students affected by the changes under COVID-19, please see this site.

*Please note that this page will be updated as changes occur. Check this and the COVID-19 FAQ page frequently for any updates to your questions.*

FAQs for Students

FAQs for Advisors

FAQs for Faculty


FAQs for Students

What is remote teaching delivery?

Updated March 11, 2020

Remote teaching delivery is when a faculty member facilitates the delivery of their in-person course instruction from a different location by using tools such as Canvas and Zoom. A faculty guide to remote teaching delivery is available on the Keep Teaching website. Additionally, there will be online and telephone resources readily available to help students navigate all aspect of online delivery, including Zoom, on the Keep Learning website . Remote teaching delivery is not the same as offering a course online though Ecampus.

As an OSU student, what should I be doing to participate in remote teaching delivery?

Updated March 13, 2020

Prepare to use Canvas, our learning management system, as well as Zoom, OSU’s web-conference tool. These tools are already available to all students and you likely have experience with them from previous classes. If you need assistance, please contact the Community Network Service Desk at 541-737-8787, or visit this support website.  

How do students submit various forms (e.g. Modify Course Credit, Change of Grading Basis) to the Office of the Registrar while on-campus activity is curtailed?

Updated March 16, 2020

The Office of the Registrar does not accept digital/electronic signatures. We are temporarily loosening our requirement for written signatures. In lieu of written signatures, current students can submit forms from their OSU email account to registrars@oregonstate.edu. Forms requiring an advisor’s signature should be sent from the student’s OSU email account to the advisor’s OSU email account. Approved forms can be sent from the advisor’s OSU email account to the Office of the Registrar. The Office of the Registrar will work to obtain additional required signatures as needed.

Will I still be able to call the Office of the Registrar if I have questions?

Updated March 16, 2020

We ask that questions be emailed. That will be the most effective way for our office to answer and we will follow-up with a phone call if needed. For inquiries on general office processes, petitions, and forms, please contact registrars@oregonstate.edu

I'm a student who has issues with my technology specifications and/or Internet access. What do I do?

Updated March 16, 2020

Please reach out to the IS Service Desk.

I'm supposed to participate in a study abroad or OSU GO program. What do I do?

Updated March 16, 2020

Please contact OSU Global Opportunities for more information. All non-essential OSU-related travel, including study abroad programs for spring, is suspended; summer is under consideration.

Will OSU tuition and fees for spring term be adjusted during the university’s transition to remote instruction?

Updated March 16, 2020

OSU’s provisions for remote delivery of teaching and education services for students during the COVID-19 outbreak are not the same as the educational services offered through Ecampus. While the “remote delivery” of instruction uses a similar platform and technology (video) as online instruction, remote delivery is a short-term and largely synchronous means of offering OSU’s 200 undergraduate degree programs and 100 graduate degree programs. There are significant added expenses associated with shifting to remote delivery of courses, especially on very short notice, as well as additional costs for necessary information technology. OSU’s current on-campus tuition and fee rates will not fully cover those expenses. At the same, we recognize that remote delivery does not offer the same student experience as in-class instruction, and we have received requests for tuition discounts.

While understanding the change in student experience, the rising costs facing the university are very real. Therefore, OSU does not anticipate decreasing spring term tuition and fees, nor will it increase them. Instead, the university will work with Oregon’s elected leaders and agencies to seek assistance to accommodate the increased costs of this temporary shift to remote delivery so that our current and future students are not unduly impacted.

Additionally, at the present time, we anticipate no major sustained changes in programs and services that are funded through student fees. While there will be a temporary reduction in some programs and services, the costs associated with these programs are largely personnel, and OSU remains committed to assuring our students are well-served and our employees remain employed as much as possible. Employees who are not serving in their normal capacities may be assigned to perform other duties within their units.

If all classes are delivered remotely, will this affect the international student visa status since a minimum of 12 credits on-campus are required?

Updated March 16, 2020

According to the U.S. government, the visa status for international students staying in the U.S. will not be affected during the COVID-19 outbreak. International students considering returning to their home country should consult the Office of International Services.

Will the shift to remote teaching impact my VA education benefits?

Updated April 10, 2020

The U.S. Department of Veterans Affairs will continue GI Bill payments uninterrupted in the event of national emergencies, such as COVID-19. This includes allowing students to continue to receive the same monthly housing allowance or subsistence payments for on-campus courses that have been converted to remote teaching. 

With the cancellation of in-person START orientation, how do I get more information about using my VA education benefits at OSU?

Updated March 18, 2020

While we will no longer hold the in-person VA and Military Benefits session, you can review our website for information on getting started with these benefits at OSU. We are available for questions at veterans@oregonstate.edu. You should receive information directly from your college to arrange for advising and registration.

Will class attendance leniency be offered to students who have compromised immune systems?

Updated March 13, 2020

Instructional staff will be asked to allow maximum leniency in any necessary in-person attendance for immuno-compromised students and students with serious non-infectious illness. Students are encouraged to contact their instructor and/or teaching assistant if they believe in-person attendance is problematic. The university will continue to use the COVID-19 Updates website to provide information and send emails to ensure that all faculty and graduate teaching assistants are aware of concerns for immune-compromised students and students with serious non-infectious illness.

When might class attendance leniency for all students be directed by the university?

Updated March 13, 2020

In the eventuality that the virus more directly impacts OSU, the university will use the COVID-19 website to provide information and send emails to ensure that all faculty, graduate teaching assistants and students are aware of changes that could affect face-to-face activities.

Do I need a registration PIN for summer classes?

Updated April 14, 2020

You do not need a registration PIN to register for summer classes. If you are a current OSU student, you may begin registering on April 24th at 7:00 a.m. If you are not a current OSU student, please see information on student requirements here.

Is summer 2020 going to be remote?

Updated June 1, 2020

As of April 10, 2020, OSU will remotely deliver classes falling during Summer Sessions 1, 2, 3, and 6. You may find the start and end dates for each session on the Academic Calendar.  Sessions 4 and 5 will be delivered as remote or in-person. The location of the class is listed as Remote Learning if the course is not meeting in-person.

Why does my transcript show multiple term comments that say, "COVID-19 disruption: Remote-learning and S/U policy extension?"

Updated June 22, 2020

Because of the significant disruption of COVID-19 on teaching and learning during the spring term, the Office of the Registrar has inserted Spring 2020 transcript notation to provide the viewer of the transcript additional context for students’ performances during this term.

The note also references the relaxation in the S/U restrictions which normally limit the use of the S/U grading basis in many OSU degree programs. Because these restrictions were loosened during spring, this transcript notation provides additional context regarding this unprecedented term.

While the unofficial web transcript duplicates the notations for students who are taking courses across levels in the term, the official transcript displays these notations appropriately on each level section of the official transcript.

Questions about the transcript notation may be directed to kristin.benson@oregonstate.edu.


FAQs for Advisors

How will the Academic Standing Committee (ASC) and Academic Requirements Committee (ARC) meetings occur?

Updated March 16, 2020

We will continue to meet as committees, but will do so remotely using Zoom. These committees will send students call in information for these meetings.

Will I still be able to call the Office of the Registrar if I have questions?

Updated March 16, 2020

We ask that questions be emailed. That will be the most effective way for our office to answer and we will follow-up with a phone call if needed. For inquiries on general office processes, petitions, and forms, please contact registrars@oregonstate.edu

I'm asking my advisees to meet with me remotely. How do I ensure I maintain FERPA protections?

Updated March 16, 2020

We ask that you use the tools licensed for University use as much as possible. Zoom requires users to sign-in through authentication, which meets FERPA standards. If there are no reasonable ways for your advisee to use Zoom and you must do a phone appointment, please confirm the student's identity by asking 3 non-directory information questions you can ask based on the information available to you in MyDegrees. Examples:  What is a class you are registered for this term? What grade did you receive in XXX last term? What is your GPA? What is a course you transferred from XXXX College?

Due to social distancing recommendations, you may meet with an advisee who is in the presence of others. The student must use discretion regarding their privacy and meeting remotely. 

My advisee asked if their parent/partner/friend could listen to our Zoom/phone conversation. Is this allowed?

Updated March 16, 2020

You should confirm that the student has a Consent to Release Information form on file. If the student does not, please ask them to submit this form for future appointments. As a temporary solution, please ask the student to send, from their OSU email address only, an email stating, "I consent to allow [name of person] to join me for my advising appointment on [date] because [purpose for the person joining]." These are required elements under FERPA. This is a one-time, temporary solution and does not authorize future release; the student should submit the Consent to Release Information form.

How do students submit a Petition for a Late Change of Registration Form?

Updated April 27, 2020

In lieu of written signatures, current students can submit forms from their OSU email account to registrars@oregonstate.edu. Forms requiring an advisor’s signature should be sent from the student’s OSU email account to the advisor’s OSU email account. Approved forms can be sent from the advisor’s OSU email account to the Office of the Registrar. In addition, to better facilitate submitting this form, since it requires multiple signatures, we suggest the following:

• Use a subject line that includes the student’s name and type of request. For example: Eileen Test-Student Late Add WR 101

• Clearly indicate your role at OSU and relation to this petition. For example: I, instructor of WR 101, approve Eileen Test-Student’s ID 933012345 petition to late add WR 101.

• Include additional information/comments that would normally be written on the form in the body of your email.

• Encourage folks to reply to the same email thread. It is much easier for our team to track one email thread than it is several separate emails all about the same petition for the same student.

• Keep the student cc’ed on the email approval responses throughout the process so they are aware of the status of their petition.

As a reminder, completed petitions that are received by noon on Thursdays will be reviewed by the Academic Requirements Committee the following Wednesday. We’ll follow up with the student once a decision has been made and (if approved) once the student’s registration request has been processed. Incomplete petitions will be returned to the student unprocessed and will delay action on their request.

FAQ for Faculty

Is there a way I can use a campus lab or classroom to deliver remote instruction?

Updated March 30, 2020

For faculty wishing to use a physical space on campus to deliver instruction, please see how to request space here.

Can I record my lecture to show in other classes?

Updated April 17, 2020

If you have students participating in the lecture (e.g. via Zoom), their names and faces cannot be displayed to other classes without students’ express written consent (or for spring 2020 only, electronically obtained via authentication). Alternatively, you may edit your recording to remove student information.

Can I record my lecture for students enrolled in the class where it was recorded to view at a later date?

Updated April 17, 2020

Yes, you may. If student interaction occurs during the recording, you must ensure that the recording can only be accessed by those students enrolled in the class.

What if I teach several sections of the same class—may I record the lecture for one section and post to other sections?

Updated April 17, 2020

OSU’s interpretation of FERPA sees students in combined sections of the same course and the same learning modality (e.g. on-campus/remote; Ecampus) as being enrolled in the same course. If possible, we advise you to edit out student information.

How do I edit out student information?

Updated April 17, 2020

Kaltura allows instructors to capture lectures and edit videos before posting. Please consult Academic Technology for assistance with Kaltura.

Where can I learn more about how to instruct students on turning off their video or changing their name on video platforms?

Updated April 17, 2020

Academic Technology provides support for video platforms.

Can I record my virtual classroom activities for research?

Updated April 17, 2020

Research involving capturing audio/visual information requires review from the Human Research Protection Program.  Please consult with Allyson Dean in the Office of the Registrar to determine what FERPA requirements might apply to your research.

Who should I contact if I have questions about FERPA rights in my virtual classroom?

Updated April 17, 2020

You may contact Allyson Dean in the Office of the Registrar with FERPA questions.


**Please see additional Faculty and Staff Resources here.**